Terms & Conditions

Service And Fee Agreement

Thank you for accepting the Estimate of Fees. The purpose of this letter is to advise you that the Estimate of Fees is an integral component of this Agreement for Services and Fees and is incorporated into it; and to confirm our understanding of the terms and objectives of this Agreement together with the scope and limitations of the immigration services we will provide.

Deliverables

The objective of our professional services is to present the visa application to the Immigration Department in the best possible manner in compliance with Australia’s immigration laws, policies and procedures. We will provide recommendations on how you can best comply with Canadian and Australian Government requirements to lodge a valid and complete visa application. You must be aware that lodging a complete visa application may depend upon time constraints such as to when any existing visas may expire and when you wish your application to be lodged.

Please note provision of bogus, false or misleading information or documents, including documents of identity, is a criminal offence and can result in visa and review applications being refused; and any visas granted on the basis of those documents or information being cancelled.

Our Obligations To You

Act honestly and fairly in your best interests :

1. Treat you with respect and recognise that clients have diversity, different cultures and values.
2. Treat you with respect and recognise that clients have diversity, different cultures and values.
3. Our fees and charges are fair and reasonable, based on the complexity of work to be undertaken, and reflect our experience, knowledge and skills within the profession.
4. Act with due skill and diligence, responsibility, promptness and courtesy.
5. Avoid conflicts of interest, disclose any personal or professional interests or commissions.
6. Communicate effectively and promptly with you.
7. Follow any lawful instruction you give us consistent with the scope of services and the terms and conditions of this Agreement.

Your Responsibilities

Provide documents and information in a timely manner or by a date specified in communications;(work on your matter can not commence until all documents and information have been provided to us);

Provide us with original documents together with one clean copy of each document as requested by us in a timely manner, alternatively email us colour scans of documents;

completing the Client Questionnaire you are required to answer all questions accurately and completely; where the client questionnaire is returned to us with missing information we will return it to you for amendment.

Sending us text messages to arrange appointments or to pass information onto us is not acceptable practice and will generally be ignored; and

Telephone calls made to us outside of our normal business hours will not be answered and you will be requested to call us back during the business hours.

Termination Of Services

Either party may terminate this Agreement at any time by giving written notice. Upon termination the client will pay the agent for the work undertaken to that point in time. Excess funds held in the Client’s Account will be refunded to you.

In calculating the appropriate professional fees owing, the following rules will be adopted:

Under this agreement the following estimates will apply. Once the client agrees to proceed further with the application and submits the documents to us, the 75% fees will be charged as the document handling fees and will be not refunded if the client does not wish to proceed further. Once the application is prepared and is ready to lodge,balance 25% of the fee is payable. Upon finalisation of the application irrespective of the outcome, 100 % of the fees will be payable to us and no refund will be issued once the application decision is made.

You may refer the applicable refund terms specific to the product in the service agreement Gospel Immigration reserves the right to not issue a refund as per our policies and in line with this agreement.

The client must respect the waiting period of any form or government changes in processing of the application. Any refund initiated on disagreement of wait of any form will not be entertained.GOSPEL Immigration promise to pursue the lawful representation on the basis of information shared of an kind and the government decision is appreciated above all irrespective to time period and commitments.

GOSPEL Immigration has not guaranteed for right or expected outcome to immigrate overseas and any services pertaining with job settlement or permit pre or post landing. Any compensation or refund at any stage within or outside the agreed contract or agreement between both parties will considered void and hence will not be continued.

Retention Of Documents

It is our practice to give you copies of any documents lodged. We will keep the copy of all the documents and communication in our records, this will be available upon request if required. At the time the visa application is decided you will for all practical purposes have a copy of the file we retain. It is a requirement under our Code of Conduct to retain engagement documentation for a period of seven years, after which time we will commence the process of destroying the contents of our engagement files. To the extent we accumulate any of your original documents during the engagement, these documents will be returned to you promptly as soon as they are sighted and certified as being true copies. You will provide us with a receipt for the return of such records. The engagement file is our property, and we will provide copies of such documents at our discretion and if compensated for any time and costs associated with the effort particularly if you have been given copies of those documents during the course of the engagement. In the event we are required to respond to a subpoena, court order or other legal process for the production of documents and/or testimony relative to information we obtained and/or prepared during the course of this engagement, you agree to compensate us at our prevailing hourly rates, as set out in our current Schedule of Fees, for the time we expend in connection with such response, and to reimburse us for all of our outof-pocket costs incurred in that regard.

Privacy Act & Client Confidentiality

The term ‘Gospel ’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Gospel Immigration Private Limited #1304, 2nd Floor, 16th B Cross Krishna Complex, Chikka Bommasandra Circle, New Town Yelahanka, Bengaluru KARNATAKA- 560064Our company registration number is U74999KA2020PTC134306. The term ‘you’ refers to the user or viewer of our website. The Principles provide the information-handling standards for things such as collecting, using and disclosing personal information as well as keeping information secure, paying attention to data quality and accuracy, being open about the collection and information handling practices, providing access to personal information, providing anonymity where possible and providing protection when transferring personal information overseas. We reserve the right to update this privacy statement at any time. We may also notify you in other ways from time to time about the processing of your personal information. For further details, please, Get in touch or you can e-mail us at info@gospelimmigration.com. One of our representatives will get back to you at the earliest. We collect personal information about data subjects through various methods such as Landing pages, Websites, Registration.

How will we use information about you?

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances: Where we need to perform the agreement we have entered into with you. Where we need to comply with a legal obligation. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests Where you have given us explicit consent to do so. We may also use your personal information in the following situations, which are likely to be rare: Where we need to protect your interests (or someone else’s interests). Where it is needed in the public interest or for official purposes or requested for by the CBI, police or governmental authorities.

As a registered member, you will receive important updates and notifications over info@gospelimmigration.com.

Situations in which we will use your personal information:

We need all the categories of information in the list above primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases, we may use your personal information to pursue legitimate interests of our own or those of third parties. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

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